Need help? Call Us Now : 01634471300

LIVE LIKE OUR OWN HOME

Professional Care with a Personal Touch

Personalized home care services designed to enhance your quality of life with respect and dignity.

01634471300

24*7 Emergency Call

enquiries@helpathome-medway.co.uk

Sent Us Mail

153, High St, Rochester, ME1 1EL

Our Location

Our Services

We Provide Total Senior Healthcare Solutions

At Help at Home, we are committed to raising the standards in homecare services by providing compassionate, high-quality care to individuals who need support in the comfort of their own homes. Based in Medway, Kent, our experienced team offers a wide range of services designed to promote independence, improve wellbeing, and maintain dignity for our clients. We believe that everyone deserves the highest level of care, and we strive to provide the most tailored and personal assistance possible.

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Medication Support

Ensure your loved ones never miss a dose with our trusted Medication Support. Our trained carers assist with reminders, administering medication, and managing prescriptions, offering peace of mind and safe health practices at home.

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Household Tasks

Our Household Tasks service ensures a clean, safe, and well-maintained home environment. From light cleaning to daily chores, our carers help with tidying, dishwashing, making beds, and more—supporting clients to live comfortably and independently in their own homes.

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Personal Care

Our compassionate Personal Care services support daily hygiene, grooming, and dignity. From bathing and toileting to dressing and skincare, we ensure comfort, safety, and respectful assistance tailored to individual needs, helping clients maintain their independence at home.

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Prescription Collection

Never miss a medication again with our Prescription Collection service. We collect prescriptions from local pharmacies and deliver them safely to your home, ensuring timely access to essential medicines without stress or travel—ideal for those with limited mobility or health concerns.

What We Offer

What Service We Offer

At Help at Home, we are dedicated to providing compassionate, reliable, and professional care to individuals across the UK. Our services are designed to support people in maintaining their independence, dignity, and well-being within the comfort of their own homes. Whether it’s personal care, medication support, household tasks, or companionship, our trained caregivers deliver tailored assistance to meet each individual’s unique needs with respect and kindness.

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Shopping Assistance,

Our Shopping Assistance service helps clients stay independent and stocked with essentials. Whether it’s weekly groceries, pharmacy items, or personal needs, our carers provide in-store or doorstep support—ensuring a safe, personalized, and stress-free shopping experience for those unable to shop alone.

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Appointment Support

Our Appointment Support service ensures clients never face appointments alone. Whether it’s a GP visit, hospital check-up, or social outing, we provide reliable, friendly assistance with transportation, companionship, and communication—ensuring comfort, punctuality, and peace of mind every step of the way.

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Companionship

Our Companionship service offers more than just company—it brings connection, conversation, and joy. We provide meaningful social interaction, emotional support, and friendly presence to help reduce loneliness, improve mental wellbeing, and brighten daily life for those living alone or feeling isolated.

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Dressing Support

Our Dressing Support service helps clients dress comfortably and appropriately, providing assistance with clothing choices and putting on attire. Whether due to mobility issues, illness, or age-related challenges, we ensure clients look and feel their best, promoting independence and confidence throughout the dressing process.

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Feeding Assistance

Our Feeding Assistance service provides compassionate, dignified support for individuals who have difficulty eating independently. Whether due to illness, age, or disability, our trained carers ensure clients receive proper nutrition, hydration, and encouragement during meals—always delivered with patience, care, and respect.

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Personal Hygiene

Our Personal Hygiene service provides gentle, respectful assistance to clients who need help maintaining daily cleanliness. From bathing and grooming to oral care, we ensure dignity and comfort while supporting personal hygiene routines, promoting wellbeing, and preserving independence in the most intimate aspects of daily life.

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Meal Preparation

Our Meal Preparation service ensures clients enjoy nutritious, home-cooked meals tailored to their dietary needs and preferences. We plan, prepare, and serve meals safely—supporting health, routine, and independence while making mealtimes enjoyable and stress-free.

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Mobility Assistance

Our Mobility Assistance service supports individuals with limited movement, ensuring they can move around safely and comfortably. Whether it’s getting in and out of bed, walking, or using mobility aids, our carers provide the help needed to maintain independence, safety, and confidence in everyday activities.

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Laundry Services

Our Laundry Services ensure clients always have clean, fresh clothing and linens. We take care of washing, drying, folding, and ironing with care and attention to detail—maintaining hygiene and comfort while preserving each client’s personal routines and preferences.

Who We Are

We Provide Total Senior Healthcare Solutions

Our Home Care Service is delivered by competent, fully trained staff, with flexible visit durations starting from just 30 minutes. This service is designed to provide convenient, high-quality care in the comfort of your own home — offering a compassionate alternative to residential care.
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Our vision reflects our commitment to delivering compassionate, person-centred care. At Help at Home Medway Limited, we strive to become a trusted leader in home-based healthcare for seniors — enabling independence, dignity, and a better quality of life.

Excellent Protection

We are dedicated to maintaining the highest standards of safety and care. Our staff follow rigorous safeguarding practices, ensuring every client feels safe, respected, and supported at all times.

Special Health Care

From personal care and medication support to tailored health plans, we offer specialised services that cater to the individual needs of each client. Our goal is to promote well-being and comfort through every stage of care.

Provide Quality Care

We’re Here to Support You

We are committed to being by your side when you need us most. Our care services are designed to offer reliable, compassionate support — helping you or your loved ones live safely and comfortably at home.

Our Vision

Empowering Independence with Compassionate Care
To be the leading provider of high-quality, compassionate home care services — empowering individuals to maintain their independence and dignity within the comfort of their own homes.

Our Mission

Personalised Care for a Better Quality of Life
At Help at Home Medway Limited, our mission is to deliver personalised and professional care that enhances the quality of life for every client. We are committed to providing tailored home care solutions that promote independence, comfort, and peace of mind — guided by compassion, respect, and trust.

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Successful Appointments

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Happy Customers

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Team Members
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Monthly Hours
Special Care

Makes Your Gold Age Have a Good Memory Till End

At Help at Home, we are raising the standards of homecare by providing reliable, compassionate, and comprehensive support. We aim to help our clients lead healthier, happier lives in the comfort and security of their own homes.

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Independent Living

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Personal Care

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Personal Development

Provide Quality Care

Why Choose Help at Home?

Personalized Care

All our services are tailored to the unique needs and preferences of each client.

Experienced Carers

Our professional carers are trained to provide safe, compassionate care, ensuring dignity and respect at all times.

Comprehensive Support:

Whether you need help with daily tasks, companionship, or medical support, we offer a complete range of services.

Dignity and Independence

We focus on promoting independence, confidence, and comfort while providing the necessary assistance with care.